Privacy Policy

Last updated: 9 October 2026

What we collect

• Your name, phone number, email address and delivery address
• Details of your enquiries and orders, including messages you send us on WhatsApp, email, phone or social media
• Payment confirmation details (we do not store your full card number)
• If you sign up to our newsletter, your email address
• Basic website data, such as pages visited and device type, collected through cookies

Why we collect it

• To answer your enquiries and confirm sizes, stock and prices
• To process, deliver and support your order, including returns
• To send you news and offers, only if you have signed up
• To improve our website and products
• To meet our legal and tax obligations

Who we share it with

We only share your information when needed to run our business, for example with:

• Australia Post, to deliver your order
• Payment providers and banks, to process payments
• Our website host and IT service providers
• Government bodies, where the law requires it

We do not sell or rent your personal information to anyone.

Cookies

Our website uses cookies to make it work properly and to understand how people use it. You can turn cookies off in your browser settings, but some parts of the site may not work as well.

Marketing

We only send marketing messages if you have agreed to receive them. You can unsubscribe at any time using the link in our emails or by contacting us.

How we keep it safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above or as required by law.

Other websites

Our site may link to other websites, such as Facebook, Instagram, WhatsApp and Google. They have their own privacy policies, and we are not responsible for them.

Access, correction and complaints

You can ask to see or correct the personal information we hold about you by contacting us. If you have a privacy concern, please contact us first and we will try to fix it. If you are not happy with our reply, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.